These Terms of Service ("Terms") govern your use of the website lumen-solutions.co (the "Site") operated by Lumen Solutions ("we", "us", "our"). By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
1.About these Terms
These Terms cover your use of this marketing website and its content. They are separate from any written services agreement, statement of work, or software licence we may enter into with you. Where a signed agreement covers a project or product (such as an ERPNext implementation or a LumenPOS licence), that agreement governs that engagement and takes precedence over these Terms for it.
2.Using the Site
You may use the Site for lawful purposes only. You agree not to:
- use the Site in any way that breaches applicable laws or regulations
- attempt to gain unauthorised access to the Site, its server, or any connected system
- introduce malware, or attempt to disrupt or overload the Site
- scrape, harvest, or collect data from the Site by automated means without our permission
- misuse the contact form, including sending spam or fraudulent enquiries.
3.Intellectual property
All content on the Site, including text, graphics, logos, the "Lumen Solutions" and "LumenPOS" names, layout, and design, is owned by or licensed to us and is protected by intellectual-property laws. You may view and print pages for your own reference, but you may not reproduce, republish, or redistribute our content for commercial purposes without our prior written consent.
ERPNext, Frappe, and other third-party names are trademarks of their respective owners. LumenPOS is built on the open-source Frappe/ERPNext framework. Our use of these names does not imply any partnership or endorsement unless expressly stated.
4.Our products and services
Descriptions of our services and products on the Site, including LumenPOS features, case studies, and documentation, are provided for general information. Specific features, scope, timelines, and pricing are confirmed in a written proposal or agreement. Case-study figures are drawn from real engagements. Some client details are anonymised at the client's request.
5.Contact form
When you submit an enquiry through the Site, you confirm the information you provide is accurate and that you're entitled to share it. We handle submissions as described in our Privacy Policy. Submitting an enquiry does not create a contract or obligation on either side until we agree terms in writing.
6.Third-party links
The Site may link to third-party websites or resources (for example, the Frappe Marketplace or a code repository). We provide these for convenience and are not responsible for the content, policies, or practices of any third-party site.
7.Disclaimer
The Site and its content are provided "as is" and "as available", without warranties of any kind, whether express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components, or that the information on it is complete, accurate, or current at all times. Any reliance you place on the Site's content is at your own risk.
8.Limitation of liability
To the fullest extent permitted by law, Lumen Solutions will not be liable for any indirect, incidental, special, or consequential loss, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Site. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
9.Indemnity
You agree to indemnify and hold us harmless from any claims, losses, or expenses arising from your misuse of the Site or breach of these Terms.
10.Changes to the Site and Terms
We may update, suspend, or withdraw any part of the Site, and we may revise these Terms at any time. The "Last updated" date shows the current version. Continuing to use the Site after changes take effect means you accept the revised Terms.
11.Governing law
These Terms are governed by the laws applicable at our principal place of business, and any disputes will be subject to the courts of that jurisdiction, without prejudice to any mandatory consumer-protection rights you may have where you live.